A Little About Citiwide Online
We are a registered international trading company stationed in Hong Kong. Being in the middle of Asia and its biggest shipping port, we are uniquely positioned to receive the newest technology from all major manufacturers at a fraction of the cost. The means we are able to transfer a large portion of the savings directly to you, saving you hundreds of dollars from retail prices. Over the years, we have accumulated a huge international customer following based on our commitment to excellent service and fair pricing.
Next to our unmatched products sourcing, we have a dedicated sales team who scours the internet for the lowest prices, reducing them around the clock to ensure our customers the most economic deal. Our team also eagerly handles any enquiries you may have before and after the sale, providing you with the confidence to shop safely and securely.
We also have our own warehouse where our products sit in a secure and climate controlled environment, ensuring the prime conditioning of delicate electronic equipments. We only employ world-class couriers (Fedex, UPS, etc.) to handle shipping, further ensuring the product’s safety and the delivery’s efficiency. In order to take our commitment of excellence to the next level, we have a unique industry leading warranty system. If you are a customer from Australia, we will send a courier to pick up the defective products from your door back to our office. All of this is free of charge* and covered by our unique 1 year international warranty. We dare say this is customer service at its best.
We currently use Paypal as our primary payment method. This means we accept all major credit cards as well as Paypal account transfers. The process is simple, accurate, and secure, ensuring the best interest of our customers. The efficiency of our payment and shipping method allows us to convert the cost of error into savings for you! Do not hesitate, please visit our promotions page to check out the daily updated deals!
*Please refer to our Warranty page for more detail.
Here are some pictures of our inventory and their secured storage.